Ink smears when I print envelopes. I am having trouble connecting to the memory card reader in the product over a network connection. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app? Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I print double-sided? How do I set up my product for the fastest printing?
How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos? When I try to make a copy, my product doesn't detect the photo placed on the scan bed. How do I copy a document or photo using my product's control panel? Printing and scanning seems slow on my product when I use a wireless connection router or access point. How do I make a copy without using the computer? I am unable to print via Bluetooth from my iPhone, iPad or iPod.
I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network. When I try to print to my product in Windows 7, printing is slow or my product stops printing. Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. Page Manager. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
The message An Error Has Occurred appears on my product's display screen. I see the message Cannot connect to Internet in Windows 8. The message Parts inside your printer are reaching their end of service life appears when I print. Select the questions to view the answers How do I create a header for my faxes? How do I send a fax? What are speed dial and group lists and how do I create them for my fax numbers? Will I lose faxes stored in the fax memory if the product is turned off?
How do I print faxes stored in the fax memory when the product has an expended ink cartridge? I'm having trouble sending or receiving faxes. Can I use a pre-paid calling card to send a fax? How do I confirm my fax was sent? My product is unable to receive faxes after I changed the number of rings to answer, V. Will my fax still go through if I receive an error during transmittal? When I send a hand-written fax, the recipient can't read the fax content.
How do I add a delay when I fax to an International number? How do I use an answering machine with my fax? How do I change the baud rate on my fax? How do I restore my original fax settings? I can send a fax but can't receive one.
How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax.
I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I know when an ink cartridge needs to be replaced? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. I installed new ink cartridges and my product seems to be doing a long cleaning cycle.
Is this normal? The color ink cartridge is expended even though I print in black only. Why does this happen? Which ink cartridges should I use with my product?
How do I change the ink cartridges? Can the product still send and receive a fax if an ink cartridge is expended or not installed? Can I remove an expended ink cartridge from the product before I am ready to replace it? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty? Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it.
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? Which memory cards are compatible with my product? How do I access a memory card inserted in the product over a network connection?
What is the largest supported memory card for my product? Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers I'm having paper feed problems. Does the type of paper I use really make a difference? How should I load envelopes? What kind of paper gives the best results for high quality printing?
Can I use sheet labels with my product? Can I print on vellum paper? How do I copy legal-size documents on legal-size paper? Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. Print Quality or Appearance. Select the questions to view the answers The quality of my printed output is unacceptable. My printout has lines running through it.
My printout has incorrect margins. My printout has incorrect or missing colors. The printout has a slight slant. My printout contains garbled characters when I print from Windows or my Mac.
The image look inverted, as if viewed in a mirror. The printout is grainy. My printout is blurry or smeared. My product's Fix Red-Eye setting does not fix the red eye in my photo. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers I am unable to scan from my computer. The quality of a scanned image with Epson Scan is poor.
I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? This file contains everything you need to use your Epson Artisan on a network with your Macintosh. Installation instructions: Double-click to create a disk image on your desktop.
This file applies to numerous Epson products and may be compatible with operating systems that your model is not. Installation instructions: Download the file.
To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file. Make sure the Connection setting is set to Network , then click the Test button. This file contains the Common Updater v9. This updater resolves possible print preview and incomplete PDF data issues when using various printer driver settings. Important: The original printer driver must be installed prior to installing this updater.
Installation instructions : Download the file. This file contains the Epson Artisan Printer Driver v8. This file contains the Event Manager Utility v2. This utility allows you to scan from the control panel of your Epson product. This file contains the Epson Uninstaller Utility v1. This file contains the Epson Fax Utility v1. This utility allows the transmitting of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing.
Note: This utility will not work with Apple AirPrint. It must be used with an Epson printer driver. This file contains the Epson Easy Photo Print software v2. Epson Easy Photo Print allows you to easily layout and print digital images on various kinds of paper. Please uninstall all previous versions of Epson Easy Photo Print. This file contains the Epson Scan Uninstaller v1. Epson EasyPrint is a software utility that makes it easier for you to adjust printer settings.
You can select printer settings directly from the Print window, without having to click the Properties button. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
Print, scan, and share directly from your Android phone or tablet. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. This guide describes the functions that differ in version 2. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document gives an overview of the product as well as technical specifications, available options and warranty information. This document provides quick reference for common uses and describes Epson's limited warranty for this product. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center.
If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Artisan Downloads not available on mobile devices. Description : This file contains everything you need to use your Epson Artisan with your Macintosh. Compatible systems : Mac OS X Description : This file contains everything you need to use your Epson Artisan on a network with your Macintosh.
ICA Scanner Driver v5. Compatible systems : macOS Common Updater v9. Description : This file contains the Common Updater v9. Printer Driver v8. Epson Event Manager v2. Description : This file contains the Event Manager Utility v2. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Epson Print CD v2. Epson Easy Photo Print v2.
Epson Scan Uninstaller v1. Description : This file contains the Epson Scan Uninstaller v1. Epson EasyPrint v3. Description : Epson EasyPrint is a software utility that makes it easier for you to adjust printer settings. Mobile Apps. Epson iPrint App for Android. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers The message An Error Has Occurred appears on my product's display screen. What should I do? My product is printing blank pages from Windows or my Mac. I'm having paper feed problems. I see the message Printer is Offline. While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network.
Ink smears when I print envelopes. I am having trouble connecting to the memory card reader in the product over a network connection. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app? Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I print double-sided?
How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos? When I try to make a copy, my product doesn't detect the photo placed on the scan bed.
How do I copy a document or photo using my product's control panel? Printing and scanning seems slow on my product when I use a wireless connection router or access point. How do I make a copy without using the computer? I am unable to print via Bluetooth from my iPhone, iPad or iPod. I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network. When I try to print to my product in Windows 7, printing is slow or my product stops printing.
Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. Page Manager. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
The message An Error Has Occurred appears on my product's display screen. I see the message Cannot connect to Internet in Windows 8. The message Parts inside your printer are reaching their end of service life appears when I print. Select the questions to view the answers How do I create a header for my faxes? How do I send a fax? What are speed dial and group lists and how do I create them for my fax numbers? Will I lose faxes stored in the fax memory if the product is turned off?
How do I print faxes stored in the fax memory when the product has an expended ink cartridge? I'm having trouble sending or receiving faxes. Can I use a pre-paid calling card to send a fax? How do I confirm my fax was sent? My product is unable to receive faxes after I changed the number of rings to answer, V. Will my fax still go through if I receive an error during transmittal? When I send a hand-written fax, the recipient can't read the fax content. How do I add a delay when I fax to an International number?
How do I use an answering machine with my fax? How do I change the baud rate on my fax? How do I restore my original fax settings? I can send a fax but can't receive one. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax.
I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I know when an ink cartridge needs to be replaced?
I replaced an ink cartridge and my product shows that the same ink cartridge is expended. I installed new ink cartridges and my product seems to be doing a long cleaning cycle.
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